Organisation of the hospital

• The hospital will have at its disposal both outpatient and inpatient care for children and expectant mothers.
• Families from poor background shall be treated on a minimal charge, in extreme cases even for free. Patients with a better financial standing however should pay an adequate fee for their service.
• The hospital shall be operated mainly through Cambodian staff. The Cambodian team should be supported by experienced expatriate specialists. It is planned that expatriate doctors as well as a chief nurse and a hospital director from abroad should bring up the hospital and train the Cambodian staff. Later on the expatriate staff shall gradually be reduced. Ideally the key skill positions should be filled by a Cambodian staff member together with an expatriate staff member. In this way a smooth transfer of know-how, intercultural equality and consequently a greater level of motivation amongst the expatriate and Cambodian staff members can be guaranteed.
• The fact that it is possible to divide the hospital beds up into different units means that special international surgical teams can regularly be invited to the hospital. This enables surgical care of children with chronic illnesses, who are treated in advance by the local team and prepared for their operation. It is conceivable that temporary assignments can be carried out by oral surgeons, plastic surgeons, ear nose and throat specialists, opticians and paediatric orthopaedic specialists. At such times larger parts of the complete beds capacity can be reserved for pre- and post operative patient care.
• Parents and close relatives have the possibility to stay on the hospital complex while their children are undergoing treatment. As accommodation two guest houses are located close to the children’s ward.
• As it is usual in Cambodia, patients are catered for by their relatives. Two separate kitchen areas are placed at their disposal. Staff catering takes place locally in the doctors’ and staff accommodation.
• All logistical tasks, including the purchase of groceries, medicine and other consumer goods are to be co-ordinated and carried out through a central unit.